Coffee Cup Fail

With every sip of my coffee this morning all I could think was “fail”.  See that nifty looking round handle? It failed on function. The placement and shape of the handle combined with the weight of the cup required me to stabilize the cup by pressing two fingers against the hot ceramic, or lift the […]

Should: Why you shouldn’t

Great leaders create a culture of creativity, productivity and collaboration. They do so with such subtly that people don’t even notice. It’s the little things that make it so, here is one of them. The human brain cannot simultaneously protect and create The human brain has two basic incompatible states: Protection and Growth. Each of […]

The Fiscal Importance of Your Brand

Similar to the S&P, there is a ranking system of companies by the valuation of their brands Marty Neumeier explains, “Despite the difficulty in recording brand value on the balance sheet companies are using brand value to obtain financing, price licensing, evaluate mergers & acquisitions, assess damages in litigation and justify the price of their stock.” […]

Why Your Brand Isn’t What You Think It Is

My 7th grade English teacher sent me to the principal’s office for insubordination. I had a different interpretation of the poem we were reading  than she put forth. She told me my interpretation was wrong. I told her it wasn’t, that there is no such thing a “right” interpretation of any work of art or literature. […]

Accountability

Trying to hold someone else accountable is like trying to eat their lunch for them. No person can hold another accountable. They can impose consequences which is something entirely different from accountability. Accountability is an accounting of the decisions that lead to a certain result and the insight of other options that 20/20 hindsight reveals. That […]